Sector(s)
Visit the site
Visit the siteIndependent professionals, dedicated to personal services, find it difficult to manage shifts and schedule appointments, an essential element for providing their services. Our client challenged us to develop a powerful tool capable of managing appointments, providers and services automatically and intelligently, optimizing time and improving customer service. A solution capable of handling the activities of any type of business and the interaction with its consumers easily.
About the project
DigitalProjex developed a platform based on Drupal, achieving a multi-channel solution, with state-of-the-art interfaces and the ease of creating unique customer experiences. In addition, it is linked to a mobile application that covers the needs of the consumer in every way.
The functionalities that allow an optimal management of the processes were developed:
- Dashboard
- Calendar
- Customers
- Staff
- Services
- Reminders
- Settings
At the same time, a bot called "Ramona" was added; that simulates and processes a human conversation and that integrates with WhatsApp, Messenger and CMS, which allows to achieve a certain empathy with the client and a more global experience on multiple social platforms.
Klendar not only helps Elena Amil and the Butterfly Medical Center, but it is also available through the Internet to be used by similar businesses that need to schedule, organize, manage and optimize their services.
Why Drupal was chosen
Drupal was chosen as the content management system for this project due to our team's significant expertise and specialization with the platform, ensuring efficient and smooth execution. Additionally, its flexibility and robustness allow for customized functionalities through modules, guaranteeing scalability and adaptability as the project grows. Drupal also has a large community that supports the platform with ongoing resources and support, as well as built-in features for security, search engine optimization (SEO), and accessibility, which are essential for expanding content reach and meeting modern standards while ensuring a secure environment for users.
Technical Specifications
Drupal version: