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Organizations Involved

DKV is a leading health and wellness insurance company renowned for its commitment to personalized and sustainable solutions. Since 2018, the company has driven its digital transformation in collaboration with hiberus, significantly expanding its digital presence by creating three new portals from scratch. This growth has enhanced both DKV’s value proposition and user experiences.

About the project

DKV aimed to significantly enhance its digital presence by creating highly personalized and user-centric portals, optimizing organic visibility, and delivering superior user experiences.

  • Develop a personalized insurance calculator to enhance user engagement.

  • Improve SEO positioning and organic traffic.

  • Provide dynamic, personalized content tailored to individual user preferences.

  • Enhance user experience through technical optimizations and improved site performance.

Challenges

To successfully meet the ambitious goals, the team faced several critical challenges, including:

  • Integrating advanced APIs for real-time, personalized insurance proposals.

  • Ensuring seamless and secure user authentication and content adaptation.

  • Managing complex site migrations and updates to Drupal 10 without compromising performance.

  • Balancing high-quality UX/UI design with rapid load times and responsiveness.

Results

The project's strategic execution resulted in significant outcomes, positioning DKV as a digital innovator:

  • Successfully developed a customized insurance calculator significantly improving user interaction and simplifying the purchasing process.

  • Enhanced organic positioning and user experience through effective SEO strategies.

  • Implemented an advanced authentication system (OKTA) on mimomento.dkv.es, dynamically adapting content to user preferences, significantly improving customer loyalty and satisfaction.

  • Delivered key technical optimizations including UX/UI improvements, asynchronous CSS and JS loading, and successful migration to Drupal 10, ensuring stability, compatibility, and access to new functionalities.

Conclusions

These achievements have solidified DKV’s position as a digital leader in the insurance sector, offering innovative and personalized user experiences that reinforce its mission to enhance the quality of life of its customers.

hiberus' expertise in customized technological solutions continues to drive strategic alignment, innovation, and lasting success for DKV.

hiberus, we are different

Why Drupal was chosen

Drupal was chosen due to its flexibility, scalability, and robust content management capabilities. Drupal’s architecture supports complex integrations with external APIs, essential for delivering personalized user experiences and dynamic functionalities. Additionally, its advanced SEO tools, security, multilingual support, and ease of content management made Drupal an optimal solution for DKV’s extensive digital transformation objectives.

Technical Specifications

Drupal version:

Why these modules/theme/distribution were chosen
  • Aggregation JS CSS async defer: Enhances Drupal site performance by asynchronously loading JavaScript and CSS files.

  • Entities Info Export: Provides easy access to detailed information on Drupal entities.

  • Maintenance Page Node: Enables management of custom maintenance pages during scheduled downtime.

  • Datetime Min Max: Sets minimum and maximum date/time limits, ensuring data accuracy.

  • Extra Field Suite: Stores entity fields separately to improve performance with complex field structures.

  • Layout Settings: Allows easy management and customization of page layout settings.

  • Sessions: Offers detailed session management and control.

  • W3 Element Prohibitions: Restricts certain HTML elements to comply with web standards.