Sector(s)
Team Members
Project Team
CUF
From NTT Data:
Filipe Aguiar
João Galamba
Ana Catarina Moreira
This platform is the front-page for Portugal´s largest private health provider, serving around 3 million visitors each month.
Here, users can access information regarding the group´s many physical locations, as well as over 3000 health professionals, allowing them to schedule appointments or search for information. The website also holds various articles and publications containing detailed information about medical conditions along with more general lifestyle and health advice.
About the project
Goals
The aim was a flexible platform that could support the creation and dissemination of knowledge regarding personal health, while also giving the user access to appointments and other services provided by the CUF brand. All this while maintaining the best possible performance, with fast search and access to any content, ensuring customer satisfaction.
Requirements
As the old website was nearing its end of life, it had become sluggish, resulting in an increased waiting time for clients. Security was also a concern, as personal health is a highly sensitive topic.
Democratized access to information was a key feature, meaning the website would have to support full translation of contents so that it would be available in both Portuguese and English versions.
Additionally, the layout should be responsive, allowing users to seamlessly view contents in any device of their choosing.
Outcome
The end result is a fast, multi-purpose platform built specifically for the needs of the client, a place where users get quick and easy access to information ranging from medical advice to virtual tours of many of the group’s locations. A place where the company can share their brand and values with all visitors and customers alike.
Why Drupal was chosen
The project required a powerful and flexible CMS to handle the ever-evolving business needs of the client, allowing for the easy creation and management of content.
Drupal´s community modules where also a key feature, as they allow for quick development and easy deployment to the production environment. This is a great asset for stakeholders, as new requirements can quickly be met, allowing for great responsiveness to new challenges.
Other advantages Drupal provides their users:
- A strong community behind it supporting a modular “out of the box” architecture
- Frequent security updates
- No software licensing required
Here, specially, the added security provided by Drupal’s open-source approach is a great benefit due to the sensitive nature of personal heath data.
Technical Specifications
Drupal version:
Key modules/theme/distribution used:
Search API, Acquia Search for Search API, Search API Solr
Used to build the website’s search functionalities in accordance with the customer´s needs
Paragraphs, Entity Browser
Used to allow for greater flexibility in content creation and management
Webform
Used for the creation of several customer support, as well as service opt-in forms
Webform Remote Handlers
Used to incorporate webform results with other of the client´s systems
Google Tag Manager
Gives the client the ability to measure site growth, performance, and use
Pathauto
Making urls readable to improve usability
