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Organization Summary

Organization credits
212
Services
3rd party Integration, Accessibility, Consulting, Data migration, Deployment, Design, Development, E-commerce, Front-end Development, Information architecture, Migration, Mobile App Development, Mobile Site Development, Multisite installations, Performance Tuning and Optimization, Project Management, Quality Assurance, Security reviews, Site Audits, Site Building, Support, Theming, Upgrades, Usability
Sectors
Agriculture, Arts, Banking and Financial, Community, E-Commerce, Education, Enterprise, Entertainment, Government, Healthcare, Legal Industry, Manufacturing and Energy, Media, Music, Non-profit, Publishing, Retail and Distribution, Sports, Startups, Technology, Telecommunications, Travel and Hospitality, Urban planning
Locations served
Australia
Headquarters
Canberra, Australia
Organization type
Drupal service provider
People
16 (list)

Meet annex

At Annex, we create human-centred digital solutions to meet complex challenges.

Our security-cleared designers and software engineers are adept at agile software delivery. We design and build large and complex websites, apps, learning platforms, and intranets and use technologies including Drupal/GovCMS, Azure, and Sitecore.

As a full-service digital consultancy, Annex offers:

  • User research and service design
  • User experience design
  • UI and visual design
  • Content strategy & design
  • Software engineering
  • Solution design/architecture
  • AI & data science
  • Testing, automated testing, UAT and quality assurance
  • Delivery management
  • Agile coaching and program delivery
  • Enterprise architecture
  • Ongoing support through managed services.

What makes us different?

Above all, we're pragmatic. We seek to reduce risks and provide advice. We're also aware and considerate of real-world constraints. A practical mindset ensures we can deliver quality work on time and budget.

Annex people are straightforward and proactive communicators, cutting through complexity with clear, honest dialogue. At all times, we maintain transparency. We work closely with your team to meet the right outcomes and deliver value you can measure.

Our delivery approach

Agile. Flexible. Collaborative. Our digital specialists guide you from problem-framing and discovery to design and delivery with an ease that can only come from experience.

We have delivered to the DTA Digital Service Standard principles and framework. This standard aligns with Annex's commitment to creating consistent, user-friendly, measurable, and inclusive services.

What we do

Annex brings together a mix of talented people from digital agencies and global consultancies. We've been designing and building enterprise-level digital services for over 20 years.

Our services include:

Discovery and Design

  • Stakeholder engagement and facilitation
  • User research, service and experience design
  • Information architecture (IA)
  • Wireframes and prototyping
  • Usability and concept testing
  • UI design and design systems
  • Brand development, design and visual storytelling
  • Content strategy, design and writing

Engineering

  • Enterprise solutions
  • Solution design/architecture
  • JavaScript applications
  • APIs and integration
  • Sitecore Digital Experience Platform (DXP)
  • GovCMS and Drupal, including upgrades
  • Content Migration
  • AI, data science & process automation
  • Content Management Systems (CMS)
  • Accessibility WCAG AA
  • Automated testing
  • Analytics and Search engine optimisation (SEO)

Content

  • Content strategy
  • Content design
  • Plain English writing
  • Content training and coaching

Delivery

  • Scrum Master services
  • Agile Coaching
  • Workshop facilitation
  • Backlog management
  • Project planning and reporting
  • Stakeholder engagement
  • Risk, budget and resource management
  • Software testing, UAT and Quality Assurance

Enhanced Services

  • 24/7 service desk support
  • Web and application hosting
  • Training
  • Security patching
  • UX/UI Design
  • Feature development
  • Analytics and reporting