ACG takes pride in being the largest integrated supplier and service provider to solid dosage manufacturers worldwide. It deals in hard shell capsules, track and trace systems, barrier packaging solutions, and process, packaging, and vision inspection systems. The company can produce 13 billion capsules annually and currently serves across 138 countries.
LN Webworks, a Gold Certified Drupal Partner, collaborated closely with ACG to redefine their digital journey through a full-scale Drupal 9 migration and experience overhaul.
We did revamped their website and turned it into an all-encompassing resource for potential clients. It has dedicated sections for everything from products to the industries served to resources. As the company’s client base is scattered worldwide, we equipped the website with multilingual capabilities. Our proficient website development team modernized all aspects of the site and transformed it into a top-notch product with our enterprise CMS solutions.
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About the project
Business Challenges
ACG’s website was facing several issues when they reached out to us. After conducting a thorough evaluation, we realized that the security and performance were in dire need of revamping and the design was so outdated. The site also required upgradation to the latest version of Drupal 9 and many other modifications to deliver peak performance along with a brand new design. Their content publishing process was complex, and the user experience did not reflect their innovation-driven brand identity.
Through the following list, we have presented some other challenges the client was battling with.
- Salesforce integration with Drupal Webforms
- Timeline views issue with G-Translate
- Cloudflare integration
- Responsive Issues
- Limited multilingual support for global audiences.
- Outdated UI/UX and slow performance.
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Key Solutions We Implemented to Help ACG Combat the Issues
Once we identified the issues that hindered the website’s top-notch performance, we laid out a detailed plan to address them. With a carefully designed blueprint, we ensured that we aimed directly at our goal and accomplished it without fail. First of all, we decided to switch to the latest version of Drupal 9 on priority. Outdated software versions are always more prone to security breaches and heinous cyber frauds. Once we performed the software update, we started focusing on other facets of the site that were in urgent need of attention like implementing the new design using Utopia framework. We followed the componentized approach for the theming for easy content management and page creation.
We addressed the lack of mobile-friendliness through responsive design and implemented site scan to secure the website against all types of vulnerabilities. As customers possess a short attention span today, we also equipped the site with Drupal modules and features that promote nimble performance.
- Migrated from legacy CMS to Drupal 9 for a more secure, scalable, and modular system.
- Built a multilingual-ready platform
- Delivered a completely redesigned UI/UX aligned with modern pharmaceutical branding.
- Integrated analytics, search optimization, and security modules.
- Salesforce for form submission
- Drupal Paragraphs for flexible content creation
- Live chat to take customer service to a whole new sphere and help the company earn customer loyalty
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The Incredible Benefits Our Client Witnessed After Availing Our Services
At LN Webworks, absolute client satisfaction is our primary objective. We leave no stone unturned to ensure that our valuable clients accomplish the desired results. Our entire team basked in inexpressible joy when ACG told us how the revamped website matched their expectations and brought tremendous benefits to them. With immense glee, we have mentioned what our client achieved after availing our services:
- ✅ 62% improvement in site speed and performance
- ✅ Multi-language traffic up by 48%
- ✅ Better user engagement and session duration by 37%
✅ Increased SEO visibility and search ranking - ✅ Content publishing efficiency improved
"LN Webworks didn’t just revamp our website; they helped us rethink our digital presence. Their team worked like true partners."
— Marketing Lead, ACG World
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Migrate to Drupal with Confidence
Whether you're upgrading to Drupal 10 or moving to Drupal from another CMS, LN Webworks is your trusted / Gold certified migration partner. With more than a decade of Drupal expertise and a proven track record, we ensure a smooth, secure, and future-ready transition.
#digital transformation in pharmaceuticals
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Why Drupal was chosen
As everyone knows that drupal is the best CMS when it comes to manage a lot of information. And that was the case here, Our client is having a lot of information related to their every product and there are multiple product categories as well.
Both LN Webworks and ACG were already impressed with the scalability and security of drupal, so we haven't discussed about any other CMS as drupal was the first preference always.
Technical Specifications
Drupal version:
