Sector(s)
Recalls and Safety Alerts, previously called Recalls and Safety Alerts Management System (RSAMS), is a top service offered by the Government of Canada, ranking number 8 on the list of most consulted GC digital services. It provides access to a comprehensive list of recalls, advisories, and safety alerts. This service includes partnerships between Health Canada, the Canadian Food Inspection Agency (CFIA), Transport Canada (TC) and Environment and Climate Change Canada (ECCC). The new RSA system is a Search-first modern Government of Canada compliant solution, with Open APIs and built on DrupalWxT which OpenPlus manages in its own Azure Cloud Infrastructure.
About the project
This project’s scope consists of the complete replacement of the IT infrastructure and CMS solution that manages the RSA content, along with the public facing interface. This modernization of the IT solution will allow for improvements in the user experience of Canadians, the workflow and processes of content producers, the alignment with TBS policies and guidelines, and sustainability of the solution. The scope also includes the ongoing support and maintenance of the system, through the final year of the contract after the system is launched, as well as through multiple option years.
OpenPlus began by meeting with a variety of stakeholders to confirm the user and business requirements and analyze the current solution. Of particular importance was the understanding of workflow, not just starting at RSAMS, but at recall inception, so that all entry paths to system could be understood.
The solution now complies with International partners including OECD, and includes API integrations with other GC data such as vehicle recalls from Transport Canada for automated syndication.
Why Drupal was chosen
As an open source web content management platform, using Drupal allows Governments to be more easily maintainable, secure and adaptable. Working with DrupalWxT allows for complex information to be turned into a simple website for consumers to use. Mandated to meet WCAG-AA compliance and be fully multilingual, Drupal was a perfect fit.
Technical Specifications
Drupal version:
